Data & Privacy
This Privacy Policy explains how ph123 collects, uses, stores, and protects the personal information of Filipino players who use our platform. We are committed to keeping your data secure and handling it responsibly in line with applicable Philippine data protection standards. Please read this page carefully before registering or using any feature of the platform.
What We Collect & Why
A clear breakdown of the personal data ph123 gathers, how it is used, and the legal basis for processing it under Philippine data protection standards.
When you create a ph123 account, we collect your full name, date of birth, email address, mobile number, and a username of your choice. This information is required to verify that you meet the minimum age requirement for gaming in the Philippines and to set up your account correctly. We also collect your preferred currency, which for all Filipino players is Philippine pesos (PHP). Your registration data is stored securely and is never sold or rented to third-party marketing companies. You may update most of this information at any time through your account settings, subject to identity verification requirements.
To process deposits and withdrawals in Philippine pesos, ph123 collects payment method details such as your GCash number, Maya account reference, or Philippine bank account information. We do not store full card numbers or complete banking credentials on our servers — payment processing is handled through encrypted, compliant payment gateways. Transaction records including deposit amounts, withdrawal requests, and timestamps are retained for regulatory compliance and dispute resolution purposes. These records may be reviewed by our compliance team if unusual activity is detected on your account. All financial data is handled in accordance with applicable Philippine financial regulations and data privacy standards.
When you access ph123 through your mobile browser or any device, we automatically collect technical data including your device type, operating system version, browser type, IP address, and general location data derived from your IP. This information helps us optimise the platform for the devices most commonly used by Filipino players and to detect suspicious login activity that may indicate unauthorised access. We also collect session data such as pages visited, features used, and time spent on the platform to improve the overall user experience. This data is analysed in aggregate and is not used to build individual advertising profiles. You can review our cookie practices in the section below for more detail on how tracking technologies are used.
For withdrawal processing and compliance with anti-money laundering obligations, ph123 may request a copy of a valid Philippine government-issued ID such as a PhilSys card, passport, or driver's licence. These documents are used solely for identity verification and are stored using encrypted document management systems with strict access controls. Verification documents are retained only for as long as required by applicable regulations and are securely deleted thereafter. We do not share your identity documents with third parties except where required by law or by the relevant regulatory authority. If you have questions about the verification process, the FAQ page provides step-by-step guidance for Filipino players.
How Your Data Is Used
We use your personal information only for the purposes described here. You have clear rights over your data, and we make it straightforward to exercise them.
Your data is used to operate your account, process transactions in PHP, deliver promotions you are eligible for, and provide customer support. Without this processing, the core platform services cannot function.
We analyse account activity and device data to detect and prevent fraud, money laundering, and unauthorised access. This processing protects both the platform and all Filipino players who use it.
Aggregated usage data helps us understand how Filipino players interact with the platform so we can improve navigation, mobile performance, and the overall betting and gaming experience.
With your consent, we may send you information about relevant promotions, VIP rewards, and platform updates. You can opt out of marketing communications at any time through your account preferences.
Certain data is retained and may be disclosed to Philippine regulatory authorities where required by law. This includes transaction records and identity verification data held for the legally mandated retention period.
We use account activity data to identify patterns that may indicate problem gambling behaviour, allowing us to offer appropriate support tools and resources to Filipino players who may need them.
Under applicable Philippine data protection law, you have the right to access the personal data ph123 holds about you, to request corrections to inaccurate information, and to request deletion of your data where it is no longer required for the purposes for which it was collected. You also have the right to object to certain types of processing, to withdraw consent for marketing communications at any time, and to request a copy of your data in a portable format. To exercise any of these rights, you can contact our data privacy team using the contact details provided in the footer of this page. We will respond to all verified data rights requests within the timeframe required by applicable Philippine regulations. Please note that some data may need to be retained even after an account closure request, where retention is required for legal or regulatory compliance purposes — full details are available on the FAQ page.
Cookies & Tracking
ph123 uses cookies and similar tracking technologies to keep your session active while you are logged in, to remember your preferences, and to help us understand how Filipino players navigate the platform. Essential cookies are required for the platform to function and cannot be disabled — these include session authentication cookies and security tokens that protect your account from unauthorised access. Functional cookies remember your settings such as language preference and notification choices, making your experience more convenient each time you return. Analytics cookies collect anonymised data about how pages are used, which helps us identify areas of the platform that can be improved for mobile users in the Philippines. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of some platform features. We do not use cookies to serve third-party advertising or to track your activity on other websites outside of the ph123 platform. For a full list of the cookies we use and their specific purposes, please refer to the FAQ page where our cookie table is maintained and updated regularly.
Questions About Your Privacy?
If you have any questions about how your personal information is handled, visit our FAQ page for detailed answers, or review the Terms and Conditions for the full platform rules. Ready to get started? Create your free account and enjoy a secure, mobile-first betting experience built for Filipino players.